Privacy Policy

DESIGNS ("we", "us", or "our") operates this website. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, place an order, or contact us.

Information we collect

We may collect information you provide directly to us, including your name, email address, phone number, billing address, shipping address, and the details needed to process an order. We may also collect information about your purchases, communications with us, device, browser, IP address, and how you use our website.

How we use your information

We use personal information to process and deliver orders, take payments, provide customer support, communicate about orders or account activity, improve our store and services, prevent fraud, and comply with legal obligations. With your consent where required, we may also send marketing messages. You can unsubscribe from promotional emails at any time using the link in the email.

Sharing your information

We share information only when needed to operate our business, including with Shopify, payment providers, shipping and fulfillment partners, service providers, and professional advisers. These parties may use your information only to provide services for us or as required by law. We may also disclose information when necessary to meet legal requirements, protect our rights, or prevent fraud.

Cookies and similar technologies

We and our service providers use cookies and similar technologies to keep the website working, remember preferences, understand website use, and help protect the store. You can manage cookies through your browser settings, although some website features may not work properly if cookies are disabled.

Data retention and security

We keep personal information for as long as needed to provide our services, complete transactions, meet legal and accounting obligations, resolve disputes, and enforce our agreements. We use reasonable safeguards to protect personal information, but no method of transmission or storage is completely secure.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information. To make a request or ask a privacy question, contact us using the details below. We may need to verify your identity before responding.

Third-party links

Our website may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

Contact us

For privacy questions or requests, contact Anne Luxlite at designsbyann98@gmail.com, or write to us at Peters Enclave Panampilly Nagar, Ground floor, 682036 Kochi, Kerala, India.